Getting started is easy. Simply copy and paste the LatticeTalk embed code into your webpage to insert it as an iframe or popup chat session on your website.
Later on, follow up by having it power your SMS text messaging and social media platform (WhatsApp, Facebook Messenger, Instagram, etc.)
LatticeTalk’s AI Assistant isn’t limited to your website—it works seamlessly across the channels your users actually use: Instagram, SMS/RCS, WhatsApp, Facebook Messenger, Viber, KakaoTalk, Line, and Telegram.
Whether it’s answering FAQs, booking appointments, or guiding users to the right resources, LatticeTalk delivers consistent, intelligent support—24/7, in real time.
No duplicate bots. No disconnected experiences. Just one unified assistant that speaks fluently across platforms and devices.
Real-time answers across your website, SMS, Instagram, Messenger, WhatsApp, and more—powered by an enterprise-grade LLM + custom GPT fine-tuned to your voice for accurate, on-brand replies.
Supercharge your user engagements, in their own language!
LatticeTalk gives you more than just automation—it gives you clarity.
Track exactly what users are asking, how the AI responds, and when conversations are happening—across all your supported channels.
Get detailed reports on most frequently asked keywords and conversation themes, channel breakdowns (web vs. Instagram vs. Text Message vs. WhatsApp etc.), top engagement languages, geographic insights and time-of-day/day-of-week activities. Uncover gaps, optimize content, improve service quality, and fine-tune your outreach campaigns for maximum impact.
Future-proof your operations without compromising FERPA, HIPAA, or ADA compliance.
Our chatbot grows with your needs and integrates effortlessly with our basic service request system, Calendly for booking appointments, and even best-in-class enterprise applications like PeopleSoft, Salesforce, and Slate CRM—delivering a secure, unified experience.
Whether you're just getting started or ready to go all-in, we have a plan for you. Our Free 30-day trial let you explore powerful AI capabilities with no commitment—perfect for experimenting, prototyping, or running smaller workloads.
When you're ready to scale, our Premium and Enterprise plans include a fully Managed Service that eliminates the overhead of building and maintaining in-house AI infrastructure. From managing ETL pipelines to fine-tuning RAG systems, we handle the complexity so you can focus on delivering value.